Does your venue run a Punters Club? It’s not surprising that most venues run a horse racing Punters Club for their patrons. It’s a time honoured strategy proven to increase dwell time, and to drive trade on a Saturday afternoon. However, running a Punters Club manually can be a real [...]
Earlier in the year I wrote an article about my local pub closing down. At the time I was blown away by the outpouring of emotion from members of the community. People were petitioning for the venue to reopen and politicans were getting involved. Everyone hoped for the best and everyone had a story [...]
CLICK HERE FOR CASE STUDY: PUNTERS CHALLENGE AT GRAFTON DISTRICT SERVICES CLUB Glenelg’s iconic Watermark Hotel is well known for being an exciting and innovative part of South Australia’s bustling hospitality industry. Sitting on the foreshore of a popular seaside destination it’s a [...]
The weather’s warming up. The footy Grand Finals are now just great memories. And in a few days the Melbourne Cup will be run and won. It’s almost summer, and that means it’s going to get busy for all of us in the hospitality business. Very busy. You’re no doubt putting plenty of planning [...]
We’re now well and truly into one of the highlights on the Australian sporting calendar. The Spring Carnival heats up tomorrow with the Caulfield Cup and next week we may see the mighty mare Winx win an astounding fourth Cox Plate. It’s an exciting time for racing fans but also for the general [...]
With the AFL Grand Final and school holidays on I figured it was time to take a week off and enjoy some time with the family. We went down the coast last week for a few nights and the wife and I decided it was time to hit a few local pubs and RSL’s to save ourselves the hassle of cooking for a [...]
We’re now just over a week away from the biggest weekend on the Australian sporting calendar. On Saturday the 29th of September all eyes will be on the hallowed turf of the mighty MCG for the AFL Grand Final. The following day we turn our attention to ANZ Stadium. There’s history to be made in [...]
“Price is what you pay, value is what you get.” What an insightful comment! No doubt the fact that it comes from the world’s most renowned investor, Warren Buffet, adds to the credibility of the statement. I’ve personally noticed that there is a tendency for businesses to focus too much on [...]
I’ve been thinking about feedback a lot lately. It’s one of the most valuable ways to get a better understanding of the strengths and weaknesses of your business, your staff and your leadership. Giving and receiving honest feedback is crucial. But it’s also very challenging. Managing a [...]
Things have been crazy here at Full House Group over the last few weeks. A whole bunch of opportunities that the team have been working on are coming to fruition and it’s all hands on deck. It’s one of those things. You work and hope and keep pushing and then, as they say, “when it rains, it [...]